Documents and photographs damaged in a Mill Valley, CA fire aren't always beyond saving — freeze-drying can recover items families assume are gone.
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Nothing leaves without being documented first.
Ultrasonic cleaning for hard goods, specialized treatment for textiles.
Salvageable items stored properly during repairs.
No surprise charges for storage or treatment.

Every item photographed and logged before being packed.
Hard goods cleaned in ultrasonic tanks reaching tiny crevices.
Different technique than hard-surface cleaning entirely.
Water-damaged documents freeze-dried to stop further deterioration.
We won't recommend restoring where safety is a concern.
Belongings stored in a controlled environment during repairs.
A technician answers and arranges an inventory visit.
Cataloging can begin on the first visit.
Items assessed by category with a written price before pack-out.
Cleaned items returned with documentation matching the log.
"The water-damaged photos came back in surprisingly good shape." — Homeowner, Mill Valley
"Items I'd written off as a total loss came back clean." — Homeowner, Mill Valley, CA
"The documented inventory ended up being exactly what our adjuster needed." — Homeowner, Mill Valley
We assess each item rather than assuming a category is a loss.
Success rate is good on documents caught early.
We don't recommend restoring items where it doesn't make sense.
Every item is photographed before pack-out for your insurance file.
Climate-controlled storage protects against humidity and temperature swings.
We keep response times short across Mill Valley so pack-out can begin quickly.
